Luxury Spas · Retail
Retail and back-bar, finally under control.
Spa retail and product are a real margin lever — and a real leak. We build retail and inventory systems that track product from back-bar to shelf, connected to treatments and the guest.
Luxury Spas & Wellness · Retail & Product Inventory
Product is one of a spa’s best margins and worst-tracked assets — back-bar consumption, retail stock, and professional lines all leaking value when managed on guesswork. grafa builds retail and inventory systems that track product from delivery through back-bar use and retail sale, connect it to the treatments that consume it, and post sales to the guest — so margin stops leaking and retail becomes a discipline.
The challenge
Where generic software gives out.
Back-bar consumption
Product used in treatments is consumed invisibly and rarely counted.
Retail stock
Retail lines run out or overstock without real inventory control.
Disconnected from treatment
Product usage isn’t linked to the treatments and guests that drive it.
What we build
Retail & Product Inventory, engineered to your operation.
Inventory & stock control
Real stock control across professional and retail lines.
Back-bar tracking
Treatment-linked consumption tracked so back-bar stops leaking.
Retail & POS
Retail sales connected to the guest and the member record.
Treatment-linked usage
Product usage tied to the treatments that consume it, for true cost.
The outcome
What changes once it’s live.
Protected margin
Back-bar and retail stop leaking value.
Stock you can trust
Accurate levels across every line.
Retail as a discipline
Retail becomes a managed revenue stream.
Questions
Good to know.
Does it integrate with our retail POS?
Yes — retail connects to POS so sales post to the guest and reconcile with stock.
Does it separate professional and retail lines?
Yes — professional (back-bar) and retail lines are tracked distinctly with their own costing.
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